Trello for Information Technology (IT)
Information technology teams manage all kinds of technology, ranging from laptops, to servers, to business-critical software applications. Trello’s customizable system for managing projects takes queues from “intake” to “done” in record time, so your teams stay on time and on budget.
Manage all your IT requests in one place
More projects, ~~more~~ no problem
From design to support to software asset management, today’s IT teams are covering a sprawling variety of work. Trello helps you manage the end-to-end delivery of IT services to customers efficiently and on time, with enterprise-grade security
Intake made easy
Whether your customers use email, Slack, or another tool to ask for help, Trello makes it easy to collect all requests in one place. Customizable labels make for easy triage and tracking. Free Trello Power-Ups like Dashcards keep an eye on the numbers in your queue and alert you if things need your attention.
Align business priorities
Whether you’re managing one or hundreds of moving parts, Trello can help tame the chaos. Trello’s Timeline, Table, and Dashboard views provide visibility and reporting across your organization's work, so you see the status of all work in progress, all at once.
Move work forward, auto-magically
Trello automates repeatable tasks, so you can focus on solving the real problems. Keep communication flowing with teammates and clients no matter where they are, by automating comments on Trello cards and messages in Slack once actions are taken.
Trello for Information Technology
Keep the tools you love
Trello Power-Ups connect your favorite apps directly to Trello for a single source of truth with zero additional effort. Want more niche features in Trello? You can add those too. With our gallery of 200+ Power-Ups, building a bespoke IT project management system is effortless.
There’s a template for that
Why start from scratch when there’s expertise that you can trust? Trello templates get you going quickly with a pre-built Trello board that you can customize for your needs. In addition to IT templates, you’ll also find a Trello board for everything from Team Management to Personal Productivity.
Work request and intake process
This board details the Google Forms, automation rules, and Trello Power-Ups that optimize the way that you manage stakeholder requests.
Support ticket management
Funnel email requests directly to your Trello board for an easy way to manage incoming IT requests without clogging your inbox.
Join over 2,000,000 teams worldwide that are using Trello to get more done.
Join over 2,000,000 teams worldwide that are using Trello to get more done.
Teamwork and work management tips from the pros.
Read the Trello blog to learn ways you can improve team health, productivity, and collaboration.
Forget big data: how tiny data drives customer happiness
Our support team leveraged user feedback surveys in order to connect with Trello users on a more human level. Here’s what they learned.
The most common project blockers and ways to eliminate them
Project blockers come in all shapes and sizes. The key to delivering work on time is knowing your project blockers or impediments.
What introverts want extroverts to know about workplace collaboration
In or out of the workplace, cooperation and communication are challenging—especially for people with very different personalities. How do you design a workplace that allows everyone to feel heard?
Six tips for leading your team like a boss
Whether you are a new manager or have been leading teams for decades, here are six easy tips (and ready-made templates!) for improving team happiness and ways of working.